Holiday Shopping Hits All Time High – Impact of Email

This holiday season online spending surged 15%, hitting an all time high estimated at $36.4 billion, according to MasterCard Advisors SpendingPulse. What influenced online sales?  ForeSee Results’ Top 40 Online Retailers studied the influence of social media, search engines and promotional email.   These are the results: Communication Method % of Sales Influenced Social Media 5% Search Engines 8% Promotional Email 19% What?  Despite all the buzz, hype and spending, social media influenced only 5% of sales!  Promotional emails influenced almost 4 times more sales than social media. The ForeSee Results report also emphasized the importance of brand to consumers.  ForeSee [...]

Santa Adopts see ME

Merry Christmas. Even Santa needs to stand out in the inbox.  That is why he is using see ME to share his picture in the inbox.  Because I use see ME, too, I am able to see friends' pictures in my inbox. Note that because emails from individuals, like Santa, do not have the integrity of emails from businesses (which have a lot of technical tools to manage their internet presence), Iconix marks Santa and all individuals with a little "i" instead of a check-mark.    Look what happens when I hover over Santa's picture: When you use the scroll buttons on the sides [...]

2017-01-07T17:35:29+00:00 December 25th, 2010|Consumers and Email, Iconix Truemark Service|

Everybody Does It

The Pew Internet and American Life Project just released a report on internet usage.  They looked at a wide range of on-line activities over the whole spectrum of ages.  They looked at searching and blogging and auctions and watching video and a myriad of other things.  And what did they discover? Compared to last year’s report, Pew Internet reported increased popularity of social networking in all age groups -- which is hardly surprising given Facebook’s rapid growth to more than 500 million users.  Even considering the growth of social networking, the most widely used internet application was ---- email!  Email [...]

2017-01-07T17:35:29+00:00 December 17th, 2010|Consumers and Email, Iconix Truemark Service|

Is That Email Real?

How hard it is to tell a real email from a fake email?  It is real hard, as the recent confusion at the popular site WOW Insider demonstrated. Over the last several days, Blizzard, the publisher of leading games such as World of Warcraft, Diablo and Starcraft, responded to a security problem by sending a password reset email to users.  On December 14, WOW Insider, a popular Warcraft blog and information site, warned the WOW community that the password reset email was a phishing attack.  On December 15, WOW Insider retracted the phishing story and advised the WOW community that [...]

2017-01-07T17:35:29+00:00 December 17th, 2010|Consumers and Email, Iconix Truemark Service, Phishing|

2010: The Year of the Phish

Two internet security companies have released reports about phishing.  As you probably know if you follow Iconix, phishing is on-line fraud which is perpetrated by the impersonation of legitimate email senders.   Symantec reported that one of the top trends in 2010 was the extent of phishing. Symantec estimated that projected approximately 95.1 billion phishing emails for 2010.   Webroot reported that according to the FDIC phishing losses for small companies were $25 million in the third quarter alone.  Webroot recommends four steps to take to protect against phishing: Install web security Install pop-up blockers Educate, Educate, Educate to learn the signs [...]

2017-01-07T17:35:29+00:00 December 10th, 2010|Iconix Truemark Service, Phishing|

Phishing – It’s Not Just Targeting Consumers

When we think of phishing, we immediately think of the fake emails sent to consumers that pretend to be from trusted senders, such as PayPal, eBay, banks and insurance companies.  Consider the essence of a phishing attack – it is a fake email that masquerades as something the recipient wants.  In the consumer arena, that could be a special offer, your bank statement or the status of your insurance claim.  WikiLeaks has revealed that consumers aren’t the only targets of fake emails designed to steal credentials or infect computers.  In State Department documents leaked by WikiLeaks as reported in the [...]

2017-01-07T17:35:29+00:00 December 6th, 2010|Iconix Truemark Service, Phishing|

Phishing – You Need To Protect Yourself!

A key element in the fight against phishing is taking down the websites of criminals.  How long does this take?  It takes about 60 minutes for security vendors to identify a phishing campaign.  Industry leading takedown vendors, such as FraudWatch International, claim average takedown times of 6 hours.  How much damage can the bad guys do in six hours?  New research from Trusteer answers that question.  50% of the credentials which are stolen are stolen within the first 60 minutes. By the 7th hour (1 hour to discover, 6 hours to take down), the criminals have captured about 85% of the [...]

2017-01-07T17:35:29+00:00 December 4th, 2010|Iconix Truemark Service, Phishing|